Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Convenient Location
Very Clean Rooms
Limited Breakfast Options
No Coffee and Kettle in Rooms
8.0/10
Great
Rooms
7.4
Location
8.9
Service
8.4
Dining
8.3
Guest reviews
8.0/10
based on 7 reviews
4/5
based on 820 reviews
7.8
7.8/10 based on 1655 reviews
#142 of 427 hotels in Munich based on Tripadvisor
Maurice
United Kingdom,
March
2024
7.6/10
The hotel is situated in a nice area close to public transport and within walking distance to the shopping district and the Hauptbahnhof. The rooms, although clean and spacious, felt slightly run down and lacked air conditioning. The service was a mix of unprofessional behavior in addressing complaints and friendly, welcoming staff offering a fantastic breakfast and complimentary coffee and water daily. Dining, while showcasing some free croissants and pretzels, was highlighted by kind staff catering with dedication. Despite being away from the subway station, the location is remarkable for its great value for money, super comfortable beds, and happy staff.
Rooms
7.0
The rooms are clean, spacious, and quiet but a bit run down with no air conditioning.
Service
8.0
The service was a mix of unprofessional handling of complaints and friendly, helpful staff offering a fantastic breakfast and complimentary drinks in the lobby.
Location
8.0
The hotel is located in a nice area close to public transport and within walking distance to the shopping district and the Hauptbahnhof.
Dining
7.0
The dining experience featured some complimentary croissants and pretzels and kind, dedicated staff, but could have more variety in the food.
Facilities
8.0
The facilities include complimentary coffee and water in the lobby and a fantastic breakfast.
Marcus
United Kingdom,
March
2024
7.6/10
The hotel is conveniently located, making it easy to get around Munich; however, the rooms are a bit small and outdated with considerable noise from the busy street. The staff is generally friendly and helpful, offering good local insights, with minor exceptions. The dining experience is varied and enjoyable, while the facilities are well-maintained.
Rooms
6.0
The room was small and a bit outdated, but it made it manageable to stay with my 1-year-old.
Service
8.0
The staff was mostly friendly and accommodating, providing good local tips.
Location
9.0
The location is very convenient, within walking distance to Marienplatz and close to public transport options.
Dining
8.0
The dining experience was a treat with plenty of choices and variety.
Facilities
7.0
The facilities were well-maintained and enjoyable during my stay.
John
United States,
January
2024
8.4/10
I had a mixed experience at the hotel. The rooms were quite small and oddly located near the reception, making it a bit inconvenient at times. On the positive side, our room was ready promptly when we arrived, and the tiny kitchenette was a nice touch.
Rooms
7.0
The rooms are small and oddly located near the reception, but they come with a well-equipped kitchenette.
Service
9.0
The service was warm and friendly, and I appreciated the staff's attention to detail, like observing the 'Do not Disturb' sign.
Location
8.0
The location is excellent, just a few minutes from the metro station, though the area is currently under construction.
Dining
9.0
Facilities
9.0
The facilities were great, with a diverse menu and pleasant dining atmosphere.
Holly
United Kingdom,
January
2024
8.4/10
The hotel is in a convenient location, close to public transport and major sightseeing spots. The rooms are quite comfortable but on the smaller side, requiring some maneuvering to move around. The service is friendly and helpful, although there were instances of staff not being equally welcoming to all guests. The dining experience, especially breakfast, stands out as exceptional. Overall, a good value for money with a superb location.
Rooms
7.0
The neighboring rooms are quite comfortable, though a bit small where you might need to navigate carefully around the furniture.
Service
8.0
The service was friendly and provided good local knowledge. However, there were isolated incidents of some staff not being as welcoming to all guests.
Location
9.0
The location is top-notch, with easy access to public transportation and major attractions. Just a short walk to key points of interest.
Dining
9.0
The restaurant offered traditional food, and the breakfast was phenomenal, one of the trip's highlights.
Facilities
9.0
The hotel boasts excellent facilities, including attentive housekeeping and a useful airport shuttle service.
Charles
United States,
November
2023
8.2/10
The hotel is conveniently located in the gayborhood, right in the heart of everything, just a short walk from prime shopping and attractions. The rooms were comfortable and clean, though a bit dated with a lingering smell. The service was exceptionally friendly and helpful, offering complimentary coffee and water daily, and even a free bottle of water upon arrival.
Rooms
7.0
The rooms, as a 3-person setup, were comfortable although slightly small. The ensuite facilities were excellent, but there was a persistent bad smell that became less noticeable over time.
Service
9.0
The staff, especially at the reception desk, were very friendly and helpful. I appreciated the complimentary water and coffee in the lobby, which was a nice touch after a day of exploring the city.
Location
9.0
The hotel is ideally situated in the gayborhood, which offers vibrant surroundings and easy access to downtown and public transport. It's just a short walk from Sendlinger Tor U-bahn station, making getting around the city a breeze.
Dining
9.0
The dining experience was beyond my expectations. The variety offered, including the chance to squeeze fresh oranges for juice, was delightful. The location made it easy to explore the city or even be convenient for business trips.
Facilities
7.0
The hotel's facilities were satisfactory, though not exceptional. It provided everything needed for a pleasant stay.
Dave
United Kingdom,
October
2023
9.0/10
I absolutely loved my stay at this hotel. The location is perfect, just a short walk from the Marienplatz and right next to the Sendlinger Tor U-Bahn station. The rooms were of a reasonable size and incredibly quiet, providing a comfortable retreat. The dining experience was top-notch, offering a variety of local fruits. The staff, especially Carahotel and Dino at reception, were incredibly accommodating and welcoming. The only downside was the proximity preventing a quick shower.
Rooms
9.0
The rooms were big and comfortable, never felt cramped or claustrophobic, and were very quiet.
Service
8.0
The staff, especially Carahotel and Dino at reception, were very accommodating and helpful.
Location
10.0
The location is amazing, just off the Sendlinger Tor U-Bahn station and a short walk from Marienplatz. Perfect for exploring the city and accessing public transportation.
Dining
9.0
The dining experience was fantastic, offering a variety of local fruits. Definitely one of the best dining experiences I have had.
Facilities
9.0
The facilities were great and well-maintained, offering everything I needed for a comfortable stay.
Leslie
United States,
September
2023
8.4/10
I had a great stay at this hotel. The rooms were warm, clean, and had everything I needed, although I missed having coffee and a kettle. The location was perfect, just a 2-minute walk from the metro and tram line, making it very convenient to explore the city. The service was top-notch, with attentive staff who were always ready to help. The dining experience left a bit to be desired as the food options were limited, but overall, it was a comfortable and enjoyable stay.
Rooms
9.0
The rooms were comfortable, quiet, and very clean, exceeding my expectations.
Service
9.0
The staff was very attentive and constantly refreshing food and beverages, making me feel welcome and well taken care of.
Location
9.0
The hotel's location was perfect for reaching the city center and exploring various attractions on foot, including Marienplatz within a 10 to 15-minute walk.
Dining
7.0
The dining options were good with a wide variety of products to choose from, but the breakfast could have been more varied.
Facilities
8.0
The facilities were satisfactory, offering everything needed for a pleasant stay.
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